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4Media Video Converter Platinum FAQ

General questions:

  • Q: What are system requirements for running this video converter Platinum?

    A: If you want to run this video converter Platinum on your PC, here are the system requirements:

    • Microsoft® Windows XP (SP2 or later), Windows Vista, Windows 7, Windows 8, Windows 10
    • 1GHz Intel/AMD or faster processor
    • 512MB or above RAM
    • 100MB available disk space for installation
    • Super VGA (800×600) resolution, 16-bit graphics card or higher
  • Q: Where do I download this video converter Platinum?

  • Q: I have gotten my license code and how to register?

  • Q: How to get started with this video converter Platinum?

  • Q: How to clip video/audio files by using the 'Clip' function?

  • Q: How to create and edit merged item?

  • Q: How should I do to check the loaded file's information in the program?

  • Q: Where are the other settings like Frame Rate and Sample Rate appeared on the right of the main interface in the previous versions?

  • Q: Can I edit the ID3 Tag information for the output files?

  • Q: How can I modify the settings on the right panel of the interface for my conversion job?

  • Q: I am trying to capture certain still frames from my video. What do the settings on the right mean?

  • Q: Is it possible to save the profile with the modified settings as a new one for use next time?

  • Q: Is it possible to get a clip/segment of my video file converted?

  • Q: How to avoid the glitch during the output audio playback?

  • Q: What does 'Add Output Profile' mean?

  • Q: How can I know the most proper values for video and audio bit rate within the output size I expect?

  • Q: Which output format is the best to get the smaller size with better quality if I want to backup my video on my PC?

  • Q: Windows Media Player only plays audio when I playback the output AVI file and shows I need to download certain codec. Why?

  • Q: What shall I do to transfer the output iPod/iPhone/Apple TV files into my iPod or iPhone?

  • Q: How can I get MP3 files transferred to PSP?

  • Q:Can I make certain settings to improve the image quality of the output 3GP file?

  • Q: The output 3GP files are playable well by QuickTime but the video and audio get out of sync after playback on my phone. Why?

  • Q: Why does my PPC stop and close the player suddenly when playing the output WMV file?

  • Q: What do I need to do to get better audio quality in the output 3GP files?

  • Q: Which one is better in the two kinds of MP4 output forms if I want to get better quality?

  • Q: Which profile should I choose for my PSP?

  • Q: How can I get the output Zune video transferred to my Zune?

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